Who We Are

Nilee Consult is a business transformation consultancy that leverages customer experience management, process re-engineering and digital marketing techniques to drive business value (reduce cost, improve service and increase revenue) for its clients. 

We work with our clients to analyze the root cause of difficult customer experience scenarios and provide targeted strategies and training interventions designed to transform the experience received by customers and to put our client’s business on the path of growth

Our proven track record speaks for itself. We have helped numerous companies transform their customer experience, leading to increased customer satisfaction, retention, loyalty, and revenue. Our tailored approach ensures that every solution we provide is customized to your specific needs and goals.